Accessibility statement

Commitment to Accessibility

YUMPU Publishing is committed to ensuring digital accessibility for all users. We aim to make our services as inclusive and barrier-free as possible in accordance with applicable accessibility regulations and the international Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as referenced in Directive (EU) 2016/2102.

YUMPU Publishing is headquartered in Switzerland and ownd by i-Magazine AG. However, as our services are also accessible to users in the European Union, this accessibility statement follows the structure and core principles of Directive (EU) 2016/2102 and anticipates the requirements of the European Accessibility Act (EAA), effective from 28 June 2025.

This accessibility statement applies to the website www.yumpu.com as well as affiliated editorial content published on blog.yumpu.com and en.blog.yumpu.com.

Scope

This accessibility statement applies to the website www.yumpu.com as well as affiliated editorial content published on blog.yumpu.com, en.blog.yumpu.com and all other subdomains from yumpu.com.

Accessibility Status

The website and blogs are partially compliant with WCAG 2.1 Level AA. Some content and components do not fully conform due to known accessibility issues outlined below.

Non-Accessible Content

a) Known Accessibility Issues

Some parts of this website are not fully accessible due to the following known issues:

Insufficient contrast in some text and interactive elements
Keyboard navigation may not always follow a logical focus order
Some buttons or icons may lack accessible names or ARIA labels
Not all images include descriptive alternative text
Some dynamically rendered content (e.g., HTML versions of PDF documents) may lack proper semantic structure for screen reader
Certain videos may not offer captions or audio descriptions.
Issues may occur when zooming to 200% or using high contrast settings.

We are actively working to resolve these issues and improve compliance.

b) Disproportionate Burden

Some legacy video content does not include audio descriptions. Retrofitting all historical media is considered a disproportionate burden. Future content will comply with accessibility standards.

c) Content Outside the Scope of Applicable Legislation

Some third-party content and documents published prior to September 23, 2018, may not be fully accessible (e.g., untagged PDFs). We are gradually replacing or updating such documents where feasible.

Responsibility for Accessibility: Platform vs. Published Content

YUMPU Publishing is responsible for the accessibility of the platform’s user interface and technical infrastructure. This includes the design and navigation of both the public-facing website (frontend) and the publisher backend (e.g., dashboard, upload and publishing tools). We are committed to making these components compliant with WCAG 2.1 Level AA wherever possible.

However, the content presented via the YUMPU platform – such as uploaded PDF documents, images, videos, and metadata – is entirely provided by third-party users (publishers). These users are fully responsible for the accessibility of their own content, including compliance with accessibility standards such as PDF/UA, the provision of alternative text, captions, appropriate contrast, and semantic markup.

We do not modify or verify uploaded content for accessibility. Additionally, content-specific settings such as visibility preferences and the default reading mode (e.g., flip or scroll) are determined solely by the publisher. As a result, the accessibility of individual publications may vary.

While we cannot enforce accessibility for third-party content, we actively support and encourage our users to publish accessible materials by offering documentation, best-practice guidance, and technical features that facilitate accessible publishing.

Evaluation and Review

This accessibility statement was prepared in May 2025.

The accessibility of the YUMPU Publishing platform was evaluated by means of a self-assessment using automated tools (e.g., Axe DevTools, WAVE), manual keyboard and screen reader testing, and zoom and contrast checks. The assessment was conducted in accordance with WCAG 2.1 Level AA guidelines.

New platform features and interface components are reviewed on a quarterly basis by our internal product and QA teams to ensure ongoing compliance.

This statement was last reviewed and updated on June 24, 2025.

Feedback and Contact

We welcome your feedback on the accessibility of YUMPU Publishing. If you encounter accessibility barriers that are not listed here or need content in an accessible format, please contact our support team:

Email: support@yumpu.com
Subject: Accessibility Feedback – www.yumpu.com

We will do our best to respond to your request as soon as possible.

Enforcement Procedure

If you are a resident of Switzerland and believe your rights under the Federal Act on the Elimination of Discrimination against People with Disabilities (BehiG) have been violated, you may contact:

Eidgenössisches Büro für die Gleichstellung von Menschen mit Behinderungen (EBGB)
https://www.edi.admin.ch/edi/de/home/fachstellen/ebgb.html
Email: ebgb@edi.admin.ch

Please note: The EBGB currently has no enforcement powers for private entities, but it accepts reports and can advise or refer to appropriate mediation services.

For users in the European Union:
If you are not satisfied with our response or believe that we do not comply with the applicable digital accessibility regulations, you may contact the national enforcement body in your EU country. A list of relevant authorities is available here: https://digital-strategy.ec.europa.eu/en/policies/web-accessibility

Continuous Improvement

We are continuously working to improve accessibility across our platform. Our ongoing efforts include:

Improving the semantic structure of rendered HTML documents
Adding accessible labels and appropriate ARIA roles to interactive elements
Providing guidance and accessibility-related disclaimers for user customization features (e.g., WEBKiosk Builder, Css editors)
Redesigning products, features, and settings to meet accessibility standards
Evaluating new features for accessibility from the earliest stages of development

We are committed to ongoing improvements in our products and services to ensure inclusion for all users.